Save Money, Keep Quality, Stay Green
+++ Discounted Quality Compatible Toners & Inkjet Cartridges +++
Printer, fax, desktop copier +++ REPAIRS +++ -- laser and especially "inkjet" (Only $ 15.00 diagnostics fee, which goes to any repairs made.)
+++SMART PHONE (aka, iPhones, Samsungs, etc.) REPAIRS www.iCracked.com
Plant a tree, helping our environment, with every cartridge purchased or service/repair completed.
Added feature in 2014: COMPUTER REPAIRS now through our "onsite" expert.
We now have a PRR recommended "computer expert" in our shop, Jacob. Come on in if you have any computer issues
Keywords: Laser, inkjet, printer, fax, copier, HP, Lexmark, Kyocera, Brother, Canon, Epson, Dell, Okidata, Ricoh, toner, service, compatible, remanufactured, computer, photosmart, deskjet, repair, mps, H-P, Sharp, Smart phone, cell, phone, iphone, samsung
Interview Q&A
How long have you been in business?
Since 2000AD
What is your primary product or service?
Top Quality Environmentally Responsible Toners and Inks for Laser and Inkjet Printers, Faxes & Desktop Copiers. Service and Repairs, also! Complete Concierge Print Management programs for business who need all aspects of their print fleet taken care of.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Wanting to take care of the "garden" we have been given (our earth); and our customers (so they can concentrate on their business success).
How do you differentiate yourself from other businesses in your category and area?
"Save Money, Keep Quality, Plant a Tree" -- We plant a tree in the world for every remanufactured toner/ink cartridge sold and/or printer repaired.
How many locations do you have and do you have plans to expand?
One, in Bend, Oregon.
Provide detailed directions to your location
East Side of Bend -- One Block South of Barnes & Noble, off 27th Street -- turn right on Twin Knolls Dr., immediately to the left is our offices, Suite 205.
What type of payments do you accept?
Cash, Check, MC, Visa, Discover, Net30 for businesses who qualify
Which areas do you service?
All Central Oregon and beyond -- to Burns, HInes; Warm Springs; Gilchrist, Chemult, Chiloquin, Klamath Falls; Fossil, Paisly, Christmas Valley, Lakeview; ....and wherever we are needed.
Who owns your company or runs daily operations?
Frank Patka, Owner/Partner; Marc Giltner, Owner/Partner
What are your hours of operation?
M-F, 8-5; Saturdays, by appointment
What is the best compliment anyone can give you?
That we exceeded their expectations while bringing joy/happiness/humor into their lives watching their print machines working well.
What is your favorite quote or Bible verse?
"Trust the Lord with all your heart and lean not on your own understanding, In all your ways, acknowledge Him, and He will make your paths straight." Proverbs 3: 5,6
Frank Patka on 2/3/2014 3:06:13 PM
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